Frequently Asked Questions for Pure Janitorial

We’re here to help — explore answers to the most common questions about working with Pure Janitorial.

What types of properties do you service?

We provide janitorial services for a wide range of properties including office buildings, medical facilities, schools, warehouses, retail stores, and more.

Do you offer customized cleaning plans?

Yes. We tailor each cleaning plan based on your facility’s needs, budget, and schedule to ensure optimal cleanliness and efficiency.

Are your cleaning products eco-friendly?

Absolutely. We use environmentally safe, non-toxic cleaning products that are effective and safe for people and pets.

What areas do you serve?

We proudly serve clients throughout the Salinas and Monterey Bay area. Please contact us to confirm service availability in your area.

How often can I schedule cleanings?

We offer flexible scheduling, including daily, weekly, bi-weekly, and monthly service. We also provide one-time deep cleans upon request.

Are your cleaners insured and background-checked?

Yes. Every member of our janitorial team is fully insured, bonded, and has passed a background check for your peace of mind.

Do you offer after-hours cleaning?

Yes, we work around your schedule, including evenings, weekends, and holidays, to minimize disruptions to your operations.

How do I request a quote?

You can easily request a free, no-obligation quote by filling out our contact form or calling us directly.

What happens if I’m not satisfied with a cleaning?

Customer satisfaction is our priority. If you’re not completely satisfied, we’ll address the issue promptly and make it right.

Do you offer disinfecting and sanitizing services?

Yes. We provide professional-grade disinfecting and sanitization for high-touch surfaces and common areas to help prevent the spread of germs and viruses.

Can you clean medical or healthcare facilities?

Yes. Our team is trained in the proper protocols for cleaning and sanitizing medical facilities to maintain compliance and cleanliness standards.

Do you bring your own equipment and supplies?

Yes. We bring all the necessary cleaning equipment, tools, and products unless otherwise requested by the client.

Can you clean carpets and floors?

Yes. We offer professional carpet cleaning, floor scrubbing, stripping, waxing, and buffing as part of our services.

What makes Pure Janitorial different from other cleaning companies?

We prioritize professionalism, consistency, and clear communication. Our customized plans, eco-conscious approach, and dedicated staff set us apart.

Do you require long-term contracts?

No. We offer flexible service agreements and never lock our clients into long-term contracts unless requested.

How do you ensure quality control?

We perform regular inspections, maintain detailed checklists, and encourage open feedback from our clients to ensure consistent quality.

Are you available for emergency clean-up services?

Yes. We provide emergency clean-up services for spills, floods, or urgent sanitation needs. Contact us anytime.